Campaign communications policy
Communication preferences are explicit and purpose-specific. Marketing boxes are not prechecked.
Marketing email
Campaign updates, volunteer notices, media releases, beta testing and research/survey invitations are separate preferences. New marketing subscriptions use confirmation links before activation.
Transactional messages
Help-ticket receipts and status updates are transactional support messages and are controlled separately from marketing subscriptions.
Unsubscribe
Marketing recipients can unsubscribe using the link supplied in campaign marketing email. Unsubscribing from marketing does not automatically cancel an active support ticket.
SMS
SMS should not be activated through this form unless the campaign has a separate compliant SMS opt-in flow with the required messaging disclosures and technical setup.